Target, grappling with escalating theft and “organized retail crime,” is set to close nine outlets across four states. Despite “adding more security team members, using third-party guard services, and implementing theft-deterrent tools,” the challenges with crime persisted. Below are the affected markets along with the remaining stores and employment data:
New York City: Harlem: 517 E 117th St. (96 remaining stores, over 20,000 team members) Seattle: University Way: 4535 University Way NE Ballard: 1448 NW Market St., Ste. 100 (22 remaining stores, nearly 4,000 team members) San Francisco/Oakland: SF Folsom: 1690 Folsom St. Oakland Broadway: 2650 Broadway Pittsburg: 4301 Century Blvd. (32 remaining stores, over 6,400 team members) Portland: Galleria: 939 SW Morrison St. Powell: 3031 SE Powell Blvd. Hollywood: 4030 NE Halsey St. (15 remaining stores, more than 2,500 team members) Over 150 stores remain operational in these regions. Target is boosting security through locking cases for certain merchandise and allying with the U.S. Department of Homeland Security’s Homeland Security Investigations division. “While we will continue to make meaningful investments throughout our business, we cannot solve this issue on our own,” the firm noted.
Walmart delivers great news for customers and is now more committed to making customers happy and having meaningful talks.
Shopping can be annoying with long lines and hard-to-find items. To fix this, stores Iike Walmart introduced self-checkout lanes and “Scan and Go” tech. But some people didn’t like it – they missed the personal touch and found it too much work. Randy Parraz from Making Change at Walmart said customers shouldn’t do cashier work just because Walmart doesn’t want to pay. Walmart heard this and decided not to add more automation.
Instead, they’ll hire more cashiers to make customers happy.
Walmart is now more committed to making customers happy and having meaningfuI talks. This teaches businesses a lesson: being efficient is good, but it’s also important to keep things positive, especially in a world that’s getting more automated.
The human connection is still really important.
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