Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.
Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
Is This Preacher Really Elvis Presley? Fans Think They’ve Found the King!
Since Elvis Presley sadly died in 1977, some devoted fans believe he faked his death to live quietly away from the public eye.
These fans think Elvis might have been hiding from the mafia, appeared as an extra in the movie *Home Alone*, visited California’s Legoland, helped out at Graceland, or is now living as a humble preacher in Arkansas.
Even though the preacher, Bob Joyce, keeps denying he’s Elvis, fans believe he’s about to reveal the truth about his faked death soon.
Keep reading to find out what the preacher says about these claims!
On August 16, 1977, the world was shocked when it was announced that 42-year-old Elvis Presley died of a heart attack.
Even though it’s been almost 50 years since his death, some people still refuse to believe the King of Rock and Roll is really gone.
To this day, Elvis-obsessed fans refuse to let go and choose to believe the gyrating gent faked his own death to go into hiding.
And now they are convinced they spotted the “Jailhouse Rock” singer living as Bob Joyce, a 72-year-old preacher in Benton, Arkansas.
Joyce looks like an older, silver-haired version of Elvis, speaks like Elvis and sings with the same soothing baritone that Elvis was adored.
And when a YouTube video of Joyce singing the gospel song “How Great Thou Art,” a song recorded by Elvis in 1967, conspiracy theorists went wild.
One fan wrote, “This is definitely Elvis. No one else could sing this hymn like him.”
Another fan commented, “His voice will never change. We love you and hope you share your life story with us someday. We all know who you are.”
A third fan said, “No imitation Elvis sings like Bob Joyce. Sir, I believe you are Elvis. The rhythm and tone of your voice are unmistakable.”
Another fan wrote, “I love you, Elvis Bob Joyce. I know who you are, but it’s okay. No more spotlight, just peace of mind. You still have my heart.”
However, Bob Joyce, the gospel singer and preacher at The Household of Faith Church, says he is not Elvis Presley and is instead a messenger of God.
He explains, “No, I’m not Elvis. Many people ask me that. I’ve tried to tell everyone, ‘No, I’m not Elvis.’ I’m actually almost 20 years younger than Elvis, who would be 89 in 2024. Even though most people know I’m not Elvis, they are grateful that God is helping them through their struggles.
“Maybe God is using Elvis’ voice to heal broken hearts and lives. If Elvis were alive, I’d say to him, ‘We’re kindred spirits.’”
Still, many of Joyce’s fans are adamant in saying he hasn’t come out yet and will soon reveal his big secret to the world.
“All his [members of the congregation] knows it’s him as well as the many visitors to his church every Sunday from around the world know it’s him. He’s getting ready to explain it all (why he faked his death & changed his name) very soon,” writes Alabama’s Samantha Drummond Dunn, who plans on traveling to Arkansas to meet Joyce. Encouraging others to watch his YouTube videos, which she says serves as proof, she demands, “It is him!”
Poking fun at her statement, another netizen writes, “If it’s on the Internet it must be true.”
The Bob Joyce website warns people about fake social media accounts pretending to be him, including the one mentioned by Drummond Dunn. The website says, “People have impersonated Bob Joyce many times. He does not send private messages online. The only real Facebook account for Pastor Bob Joyce is: facebook.com/bob.joyce.75. Any other accounts claiming to be him on Facebook or elsewhere are not genuine.”
The statement also notes that Bob Joyce is not on Instagram or TikTok.
What do you think about this? Share your thoughts and pass this story along so we can hear what others think too!
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