When an entitled customer threw her drink in my face, humiliating me in front of everyone, she assumed I’d just take it quietly. Little did she know, she was in for a surprise—and a lesson she wouldn’t forget.
That morning, I stepped into the health food store, the familiar scent of fresh produce and herbal teas greeting me. It was the start of another day at work, where I’d been earning a living for the past year. As I tied my apron, I couldn’t shake the feeling that something was different today.
“Hey, Grace! Ready for another thrilling day of juice-making?” my coworker Ally joked from behind the counter.
I laughed, shaking my head. “Yep, gotta keep those entitled customers happy, right?”
But the knot in my stomach told me otherwise. There was one customer who made our jobs miserable every time she came in.
We had dubbed her “Miss Pompous,” and it was a fitting name. She walked in like she owned the place, treating us like we were beneath her.
As I began my shift, I tried to put her out of my mind. I needed this job. It wasn’t just about me—it was about my family. My mom’s medical bills were piling up, and my younger sister was counting on me to help with college expenses. Quitting wasn’t an option.
A few minutes later, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot.”
My stomach dropped. “Great,” I muttered. “Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking like a countdown to disaster. Without even acknowledging me, she strutted up to the counter and barked her order.
“Carrot juice. Now.”
I forced a smile. “Of course, ma’am. Coming right up.”
As I worked, I could feel her eyes on me, scrutinizing my every move. My hands began to shake under the pressure. Finally, I handed her the juice.
She took one sip and her face twisted in disgust. “What is this watered-down garbage?” she screeched. Before I could react, she hurled the entire drink at my face.
The cold juice splashed across my cheeks, dripping down my chin. I stood there, stunned, as she continued to rant. “Are you trying to poison me?” she demanded.
I blinked, wiping juice from my eyes. “It’s the same recipe we always use,” I stammered.
“Make it again,” she snapped. “And this time, use your brain.”
My face burned with humiliation as everyone in the store turned to watch. Tears threatened to spill, but I refused to let her see me cry.
Just then, my manager, Mr. Weatherbee, appeared. “Is there a problem here?” he asked, though his concern seemed more for the loss of a customer than for me.
Miss Pompous turned on him. “Your employee can’t even make a simple juice! I demand a refund and a replacement.”
To my disbelief, Mr. Weatherbee began apologizing profusely. “I’m so sorry, ma’am. We’ll remake your juice immediately, free of charge.” Then he turned to me. “Grace, be more careful next time.”
I stood there, dumbfounded. My jaw dropped. “But sir, I—”
“Just get the carrots, Grace,” he interrupted, “and remake the juice.”
Miss Pompous smirked at me, clearly enjoying my humiliation. I felt a surge of anger. For a split second, I wanted to throw my apron down and walk out. But then I thought of my mom and sister—I couldn’t afford to lose this job.
So, I took a deep breath and made a decision. I wasn’t going to let her win.
I met Miss Pompous’s gaze, refusing to be intimidated. She thought she could buy respect with her money, that she could trample over people without consequences. Well, not this time.
As Mr. Weatherbee walked away, I reached into the fridge, bypassing the usual carrots. Instead, I grabbed the biggest, gnarliest one I could find. It was tough and unwieldy, perfect for what I had in mind.
“Just a moment,” I said, sweetly, as I fed the oversized carrot into the juicer. The machine groaned in protest before spraying juice everywhere—across the counter, the floor, and best of all, onto Miss Pompous’s designer handbag.
She shrieked, snatching her bag and frantically trying to wipe off the bright orange juice. “My bag!” she cried. “You stupid girl! Look what you’ve done!”
“Oh no, I’m so sorry, ma’am,” I said, struggling to keep a straight face. “It was an accident, I swear.”
Her face turned beet red. “You ruined my three-thousand-dollar purse! I want your manager!”
Trying not to laugh, I gestured vaguely toward the store. “I think he’s helping a customer over there.”
As she stomped off in search of Mr. Weatherbee, I ducked into the stockroom to hide my smile. From my hiding spot, I watched as she stormed out, still clutching her dripping bag, leaving a trail of carrot juice in her wake.
I thought it was over, but I knew Miss Pompous wasn’t the type to let things go.
Sure enough, the next morning, she burst into the store, demanding to see the owner. When Mr. Larson, the kind, older man who owned the store, came out, she launched into a tirade, insisting I be fired and demanding compensation for her ruined purse.
Calmly, Mr. Larson replied, “Let’s check the security footage.”
My heart skipped a beat. I had completely forgotten about the cameras.
We gathered around the monitor as the footage played, showing Miss Pompous throwing juice in my face and the “accident” with her purse. The room fell silent.
Mr. Larson turned to her. “I’m afraid I can’t offer you any compensation. What I see here is an assault on my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous sputtered in disbelief. “But… my purse!”
“I suggest you leave,” Mr. Larson said firmly. “And don’t come back.”
With one final glare, Miss Pompous stormed out.
Once she was gone, Mr. Larson turned to me, his eyes twinkling. “That was just an accident, right, Grace?”
“Of course, sir,” I said with a grin. “Why would I intentionally ruin a customer’s belongings?”
He chuckled and walked away. Ally gave me a high five. “You stood up to her, Grace! You showed her who’s boss.”
That night, as I shared the story with my mom and sister, I realized something important: standing up for myself hadn’t just put Miss Pompous in her place—it reminded me of my own worth.
Have you ever had to deal with someone like Miss Pompous? Share your stories in the comments. Together, we can take on the “Karens” of the world!
Comedy Icon Bob Newhart Dies at 94 – Fans Heartbroken!
Bob Newhart, the well-loved comedy legend known for starring in two famous sitcoms, has passed away at the age of 94.
His publicist, Jerry Digney, confirmed that Newhart died after a few short illnesses, according to Variety.
Newhart was a TV icon for many years, starring in two classic shows, The Bob Newhart Show and Newhart. In his later years, he also had memorable roles in the movie Elf and the TV show The Big Bang Theory.
Bob Newhart was born on September 5, 1929, in Oak Park, Illinois. He got his degree from Loyola University Chicago and served as a Staff Sergeant in the US Army during the Korean War from 1952 to 1954.
After the war, he worked as an accountant and an advertising copywriter. During this time, he developed his comedy routines. He became famous for his deadpan, soft-spoken style, playing the “straight man” in phone conversations, reacting to absurd situations.
This act made him a hit on the stand-up comedy scene and led to his hugely successful live comedy album, *The Button-Down Mind of Bob Newhart*. The album was the first comedy record to reach #1 on the Billboard Charts and became the 20th best-selling album of all time at that point.
It was also the first comedy album to win the Grammy Award for Album of the Year, and Newhart won the Grammy for Best New Artist. He continued to release successful albums throughout the ’60s and ’70s.
Newhart became a television staple and had his own variety show, *The Bob Newhart Show*, in 1961. Although it only ran for one season, it won the Emmy Award for Best Comedy Series.
His first sitcom, also called *The Bob Newhart Show*, was more successful, running for six seasons on CBS from 1972 to 1978. The show followed Newhart’s character, Chicago psychiatrist Dr. Bob Hartley, in his work and home life.
Newhart struck gold again with his second sitcom, *Newhart*, where he played Vermont innkeeper and talk show host Dick Loudon. This show ran from 1982 to 1990.
*Newhart* had one of the most memorable finales in TV history. It ended with Newhart’s character from *The Bob Newhart Show* waking up in bed next to his former co-star Suzanne Pleshette, suggesting that the entire *Newhart* series was just a dream.
Later sitcom vehicles like Bob and George & Leo had less success, running for just one season, but Newhart remained a fixture of television, with recurring roles on ER and Desperate Housewives.
He also had a memorable recurring role on the hit sitcom The Big Bang Theory as former science TV host “Professor Proton.” He won the Primetime Emmy Award for Outstanding Guest Actor in a Comedy Series for the role — the long-overdue first-ever Emmy Award for the TV legend.
Later sitcom vehicles like Bob and George & Leo had less success, running for just one season, but Newhart remained a fixture of television, with recurring roles on ER and Desperate Housewives.
He also had a memorable recurring role on the hit sitcom The Big Bang Theory as former science TV host “Professor Proton.” He won the Primetime Emmy Award for Outstanding Guest Actor in a Comedy Series for the role — the long-overdue first-ever Emmy Award for the TV legend.
Rest in peace to the comedy legend Bob Newhart, who gave us so many laughs and two classic sitcoms in his incredible career.
Please share this story in memory of Bob Newhart.
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